How does the online ordering process work?
Select your room package based on the number of rooms in your home. Find specific details on each package on the Bundle Pricing page, then add it to your cart on the Order page.
Select additional accessories you would like to help your move go as smoothly as possible. Add these items to your cart on the Order page.
Assess whether you are inside the general service area, or if you need to add any outside service area fees.
Once you have chosen all the items you would like to rent for your move, check out using the cart in the top right corner of the page. (The cart appears once you add an item to it.)
When you go to check out you will fill out a form choosing your delivery time & date.
Does Elephant Trunk Moving Supplies provide moving services?
We do not provide moving services, but we happily suggest Wildcat Movers and Full House Moving.
Do I need to be home for the delivery and pickup of the supplies?
We can work out an arrangement that works best for you and the delivery person. We are flexible!
Does Elephant Trunk service out of area moves?
We’ll go an hour away from our shop by the Central Market at Coit and George Bush, but most deliveries of forty minutes or more have a $35 charge per trip.
Are the boxes cleaned between rentals?
Absolutely! We hand clean each container between each rental.
Does Elephant Trunk Bring the boxes inside the home?
Tell us where you want ‘em. We’ll take them there.
Does Elephant Trunk carry the boxes up stairs?
While we consider elevators the peak of civilization, we will carry boxes up the stairs. If you help us carry even one box up that way, we might write a song about you.
Can I keep my rental items longer if I need to?
Of course! We are more than happy to work with you to make your move as easy as possible. Just call or text (214-755-4675) or email (john@elephanttrunk.net) us, and we can work out an extended rental.
What is the cost of delivery?
The cost of the bedroom packages includes one delivery, and one pick up. Any additional trips will cost $25.00. Deliveries out of our immediate service area are $35.
What size are the trunks?
large trunks (27” x 17” x 12”)
regular trunks (21” x 15” x 12”)
Why should I use plastic boxes for packing and moving?
Durability: Plastic moving boxes are made of a sturdy, high-density polyethylene material that is more durable than cardboard boxes. They are less prone to tearing or falling apart when they are being moved or stored.
Water resistance: Plastic moving boxes are resistant to water damage, which can be especially important if you are moving during the rainy season or if your boxes will be stored in a damp location.
Pest resistance: Plastic moving boxes are resistant to pests such as mice, which can chew through cardboard boxes and damage your belongings.
Reusability: Unlike cardboard boxes, which are usually only used once before being discarded, plastic moving boxes can be used multiple times. This makes them an environmentally friendly choice for those who are concerned about waste.
Easy to stack: Plastic moving boxes are designed to be stackable, which makes it easier to pack and transport your belongings.
Convenient: Plastic moving boxes have built-in handles and lids, easy to move
What are acceptable synonyms for your boxes?
Trunks, bins, crates, totes, thingamajigs, and godsends. All words are welcome to apply.
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